LEGAL

Privacy Policy

Effective date: June 1, 2026 · Last updated: June 1, 2026

AEGIS RIM ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit aegisrim.com or interact with us. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us, including:

Contact inquiries: name, email address, phone number, vehicle details, and message content submitted via our contact forms.

Order processing: billing address, shipping address, payment method (processed by third-party payment processors — we do not store card numbers), and order details.

Account creation: email address and password (hashed) if you create an account on our platform.

Communications: records of correspondence when you contact us by email.

We also collect information automatically when you visit our website:

Usage data: pages viewed, time on site, referral source, browser type, operating system, and IP address (anonymized where required by law).

Cookies: session cookies for site functionality and analytics cookies (see Cookie Policy below).

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders, including communicating about production status, shipping, and delivery.

Respond to your inquiries, comments, and requests.

Send transactional communications (order confirmations, shipping notifications).

Send marketing communications if you have opted in to receive them.

Improve our website, products, and services.

Comply with legal obligations.

Prevent fraud and ensure the security of our platform.

We do not sell your personal data to third parties.

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data on the following legal bases:

Contract performance: processing necessary to fulfill your order or respond to a pre-contractual inquiry.

Legitimate interests: analytics, fraud prevention, and improving our services — where these interests are not overridden by your rights.

Consent: for marketing communications and non-essential cookies.

Legal obligation: where required by applicable law.

4. Data Sharing

We share personal data only with:

Service providers: freight carriers, payment processors, email delivery services, and analytics providers who process data on our behalf under data processing agreements.

Professional advisors: lawyers, accountants, and auditors bound by confidentiality obligations.

Law enforcement: where required by law, court order, or government authority.

We require all third parties to maintain appropriate security measures and to process your data only in accordance with our instructions.

5. Data Retention

We retain personal data for as long as necessary to:

Fulfill the purposes for which it was collected.

Comply with legal, accounting, and reporting obligations (typically 7 years for transaction records).

Resolve disputes and enforce our agreements.

When personal data is no longer required, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: request a copy of the personal data we hold about you.

Rectification: request correction of inaccurate data.

Erasure: request deletion of your data in certain circumstances.

Restriction: request that we restrict processing of your data.

Portability: receive your data in a structured, machine-readable format.

Objection: object to processing based on legitimate interests.

Withdraw consent: for processing based on consent, including marketing emails.

To exercise your rights, contact us at [email protected]. We will respond within 30 days.

California residents: under CCPA, you have the right to know what personal information we collect, to delete it, and to opt out of its sale. We do not sell personal information.

7. Cookies

We use the following types of cookies:

Essential cookies: required for the website to function. Cannot be disabled.

Analytics cookies: help us understand how visitors use the site (e.g., Google Analytics with IP anonymization). You may opt out via your browser settings or our cookie consent tool.

Marketing cookies: used to deliver relevant advertising. We do not currently use marketing cookies.

You can control cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use the site.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These include:

HTTPS encryption for all data in transit.

Password hashing for account credentials.

Access controls limiting data access to authorized personnel.

Regular security reviews.

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your data as required by applicable law.

9. International Transfers

Your data may be transferred to and processed in countries outside your own, including countries that may not provide the same level of data protection as your home country.

When we transfer data from the EEA, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. For significant changes, we may also notify you by email.

11. Contact

For privacy-related inquiries, to exercise your rights, or to lodge a complaint:

Email: [email protected]

Subject line: Privacy Request

If you are in the EU and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local supervisory authority.